Testimonials

At Pronto Connections, our call center agents work around the clock to provide your customers with excellent service.  Our professional, medical, and non-profit inbound call center services are recognized as being among the best in the industry.  Our account executives and agents devote time to developing a unique, specialized script that works for your company, and we're confident that we can help you build customer loyalty and grow your business.  See what others have to say about Pronto!

It's so wonderful for all of us here at WRNI to know that our donors calling Pronto will be treated with the friendliness, enthusiasm and community-mindedness that are so much a part of our brand.  Reporting is clear and concise, customer service on-point and expedient, but most importantly our calls are answered quickly, efficiently, and with the utmost concern for maintaining solid relationships with our most valuable resource - our listener contributors!  Thanks so much, Pronto! 

Nicole
WRNI - Rhode Island Public Radio
Development Director

I highly recommend Pronto to my colleagues on a regular basis. WBHM has worked with Pronto Connections for the last 4 years They have provided overflow services for us during pledge drives, as well as being the sole phone pledge takers during several short drives where we did not have volunteers at the station. We have stayed with Pronto for one big reason: Service. They handle the calls professionally, and when there is an issue or question they respond courteously and rapidly. The administrative staff is so easy to work with and have made it a pleasure to work with them.

Mary
WBHM
Development Director and Assistant General Manager

Pronto has been our partner now for a number of years.  There's no better way to say it than, "they understand who we are, what we do and why public broadcasting is important to the community."  Our program with Pronto enables us to conduct our on-air fundraising in the most cost-effective manner.  As a result, we're able to shift our focus from the daily details of the pledge calls to building relationships through one-on-one customer service.

Pat
WUSF
Member Services Director