Our 24/7/365 bilingual call center acts as your voice. We have experience and capabilities in handling inbound telephone calls, outbound telemarketing campaigns and email management. Our inbound call center services offers customer service, order entry, sales processing and lead generation services. Let us customize a solution to fit your unique call center needs. Get a free service assessment here.
Award-Winning Customer Service
Our award winning call center agents will generate leads, set appointments, take orders (in your system or ours) to increase your revenue. Your callers talk to our bilingual agents, in English or Spanish 24/7/365.
Professional Sales and Order Processing
Generate revenue and increase orders while cutting costs by outsourcing some or all your telephone and email customer contacts. Our conversion rates are the best in the business. Test us, we are confident we'll beat the competition.
Inbound Lead Qualification
Simplify lead generation and qualification, let us handle the calls and you close the sale.
Dedicated Account Manager
Your account manager will be your point of contact to make your call center experience hassle free. Need research on calls or emails? Need to modify your telemarketing campaign or call center script? Your dedicated account manager will take care of it, today.
Escalation/Dispatch
Our award winning call center agents will provide expert handling of your emergency calls. We pride ourselves on meeting your goals for first call resolution, but when there is that one call or email that you really need, we'll get it to you 24/7/365.
Secure Technology and Detailed Reporting
Redundant phone lines, redundant internet access, redundant data storage. We know that your answering calls and emails effectively is just one piece of the process. We answer your calls and then provide transparent access to the information you need to make effective business decisions. Pronto is PCI compliant and currently undergoing Level 1 certification. Request a Free Service Assessment today!
