MARKETING SUCCESS STORY

 

 

Pronto Connections, Inc. helps companies increase revenue and improve customer satisfaction by acting as their internal lead generation department. We have been working with consumer product companies, non- profits, catalogers, and medical companies for over 25 years.

A story you may relate to is when we worked with an ad agency marketing director who needed a call center for one of her clients, a clinical research company. She wanted bilingual agents answering their calls since the current vendor was not able to service their Spanish-speaking callers.

Because they lacked this ability, the company was losing leads and not recruiting enough new patients since a lot of their advertisement was in Spanish print and radio. She said that she needed immediate delivery of all leads sent in the body of an e-mail that included a tentative appointment for potential patients.

Pronto was able to provide her with this capability.

Over the last 4 months, recruitment of Spanish patients has increased 85%. The client is very pleased with our service and states that everyone involved is impressed with the recruiting turn-around.